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Under Review

Ability to comparte between two period of times in the Dashboard

Tag Approval Workflow: Show who submitted the tag to provide feedback

Tag and automate tickets based on metadata

Show more than 3 samples

Project and tags changelog

Tag Summarization

Identify multiple similar requests from customer (duplicate tickets)

Send alerts via Webhook

Dashboards summarization

Project summary

Dynamic intent creation

Improved initial tags

Planned

Ability to see the coverage of certain tags

Tags management UX improvements

In Progress

Detect negative sentiment

Ability to tag tickets containing only a certain phrase and nothing else

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